Communication is sharing information between two or more individuals. It is a very important component in life and an absolute key to the workplace. Failing to communicate effectively in the workplace is quite common.
Six components to communication
To have good communication skills you must be able to:
Six components to communication
- employee motivation
- The individual sending the message
- The context for the message
- The person receiving the message
- The delivery method chosen
- The content of the message
To have good communication skills you must be able to:
- Listen
- Have empathy
- Have patience
- ensure clarity
- Be positive
- Be able to self improve
- Take advice and feedback